Are you looking for an apartment in Glen Allen, VA? If so, remember to rely on your instincts and your first impressions. It is important to look at more than price. Tour the apartments near Richmond, meet the staff, check out the neighborhood, but all the while, make sure you pay attention to the important things – how do you feel while you are there?
Here is a review we would like to share with you from the parents of a potential new resident after their tour of The Gardens Apartments.
Courteousness and professionalism of the leasing staff
Appearance and condition of apartment(s) shown
Appearance of overall community and amenities
Were your needs met (questions answered, information shared, etc…)?
Personnel (Leasing Office Staff)
Were you asked to become a resident of the community?
I worked directly with Audrey Steel as my leasing consultant. Audrey was so nice, professional, and courteous throughout my entire experience. She took the time to answer all the questions my husband and I had. Janine Swiney helped me when Audrey was unavailable, and she took a lot of time to help me through the decision making process between The Gardens and another community. Janine and Audrey were very supportive of the needs for my husband and me I could not have asked for a better experience. The high level of customer service, the patience and understanding from Audrey and Janine, the friendliness and professionalism of the staff, and the overall condition of the property is what steered my husband to The Gardens over another choice. Thank you for everything and we look forward to becoming residents of The Gardens!